Need help with Herd TV on Roku, the Herd app, or a reward? We're here.
Email: grey@theherdmusic.com
We reply within 1–2 business days.
The Herd Music, LLC
118 Merion Way, Lebanon, TN 37087
When you email, include your device (for example, Roku Ultra), what you were doing, and a screenshot if you can.
How do I add Herd TV to my Roku?
On your Roku, go to Home > Streaming Store, search for "Herd," and select Add Channel.
Does Herd TV cost anything?
No. Herd TV is free for viewers and for businesses. It's supported by advertising.
The video is buffering or won't play.
Check your internet connection, restart the channel, then restart your Roku (Settings > System > Power > System restart). If it keeps happening, email us.
How do the QR code rewards work?
Scan the QR code on screen with your phone, watch the ad, and answer the question correctly for a chance to win. No purchase is necessary. You must be 18 or older to receive cash rewards. See our Terms of Use.
I didn't get my reward.
Email us with the phone number or email you used, plus the date and time you played. Rewards may require identity verification before payout.
How do I vote for a song?
Scan the QR code while the song is playing, or heart the video in the Herd app. Top-voted songs move up the Herd charts.
I'm a business. How do I play Herd TV at my venue?
Add the channel on any Roku connected to your TVs. To be listed as a Herd venue, email us your business name and address.
I'm an artist. How do I get my music on Herd?
Email us with your artist name, a link to your music video, and confirmation that you own the rights.
How do I delete my account or data?
Delete it in the Herd app, or email us and we'll handle it. See our Privacy Policy.
Copyright concerns?
Send a notice to the email above with the content in question and proof of ownership.